Southern Arkansas University requires that you first make every effort to informally resolve a complaint or concern before proceeding with the formal complaint process below. It is important that you talk directly with the staff, faculty, or administrator with whom you have a complaint in order for them to have an opportunity to hear your concerns and work with you to resolve the issue. As a professional courtesy, you are advised to:
- Contact college employees by phone or email to schedule an appointment.
- Be clear about what your concern is and how you would like the issue resolved
If you complaint or concern has not been resolved to your satisfaction, you may move into the Formal Complaint Process below. You may also to an appropriate party by calling (870)235-4000.