Concurrent Student Resources

mySAU

Bookmark this website: https://mysau.saumag.edu/ics

• Step 1: Go to this link:  https://wamp.saumag.edu/portal/account_display.php
• Step 2: Enter your Last Name, First Name, Last 4 numbers of your social security number, and birthday
• Step 3: Click “Display My Login Information”
• Step 4: Write down your username, student ID number, and SAU student email.
• Step 5: Go to this link to reset your password: https://wamp.saumag.edu/portal/account_reset.php
• Step 6: Enter the requested information including the new password you are creating. You will use the same username every time you log into your MySAU account, SAU student email, and Blackboard.
• Step 7: Set up your cell phone number for additional cyber security measures required by the university. After you log-in to mySAU by entering the above information, you can access the following programs without having to additionally log-in to these separate programs.

Blackboard – Online Class Central Hub

• Online Primer: If you are a NEW online student, you MUST complete the online program and make 100% on each module before your classes show in Blackboard. Failure to complete the primer will make you ineligible to open your online classes. The quiz takes 15-30 minutes to complete and will focus on tips and strategies for online course success.
• You need to check Blackboard at least once a day to ensure you are keeping updated on assignments, discussion board questions, and deadlines.
• Blackboard now has a smartphone app you can download; visit the link for more information: https://web.saumag.edu/online/blackboard-student-app/

Tutoring

The Academic Enrichment Center is another resource to ensure your academic success.  As a concurrent student, you can access our academic enrichment center and tutors. You can also use our online tutoring program, Net Tutor, which can be found on MYSAU. Make sure you give the following information:

• Course Name
• Course Instructor
• SAU ID# (this can be found on your MySau under CampusConnect portal)

Net-tutor

NetTutor (free chat with a professional tutor) can be accessed from your Blackboard course. Click on the Tools tab, and look for the NetTutor icon. Check the schedule with many subjects and help offered 24/7.

Mulerider Student Email

• Your online class instructors will communicate with you via your SAU student email. They will not communicate with your personal or high school email address. Check your SAU email regularly.

CampusConnect

• The CampusConnect Tab at the top of the page is where your mid-term and final grades will be located.

Magale Library Resources

• The Magale Library tab will give you access to all the library services. You can click the “Electronic Resources” tab for online periodicals, databases, and more.
• The “Online and Distance Student Resources and Services” will give you an array of information. The following video tutorials are suggested for new students:
  • Determining a Resources Quality
  • Using Turnitin within Blackboard
  • Citing Resources
  • Linking to Magale Library’s Electronic Resources
  • How to find books, videos, magazines, and other materials within Magale Library (suggested for local students)
  • How to find e-books, e-articles, videos, and other materials within Magale’s Electronic Collections (suggested for distance students)
• Reference and Research Support Contact – You can email a library staff member with assistance by submitting the web form on Magale’s main page.

IT Help Desk

• • Phone: 870-235-4083
  • Email: helpdesk@saumag.edu
  • Online: ITS Help Desk (Non-Blackboard)

Blackboard Help Resource

• • • Blackboard Email HelpDesk Support (24 x 7 Support)
    • https://saumag.zendesk.com/hc/en-us
    • Phone Support: 1-844-334-2324

Other Resources

• Disability Support Services
  • For our Concurrent students who may need accommodations, they can reach out to our DSS office on campus to discuss what accommodations would be needed. We aim to assist our students by providing the usability and accessibility necessary to succeed in their courses as college students. These resources could include extended time, closed captioning, and other testing accommodations. Please contact DeAnna Tracy for more information at dstracy@saumag.edu or 870‐235‐4145.
• Counseling
  • Many of our students may need to seek counseling throughout their time as a student. Our counseling services are free and confidential and available to our Concurrent students. You can call or email them to schedule a face-to-face, phone, or virtual appointment.
• Net-Tutor
  • NetTutor (free chat with a professional tutor) can be accessed from your Blackboard course. Click on the Tools tab, and look for the NetTutor icon. Check the schedule with many subjects and help offered 24/7.
• Magale Library
  • You can access Magale Library’s video tutorials, research assistance, online databases, periodicals, etc. In your courses, there will be resources needed that are not available in the School Library. You will need to research scholarly databases and periodicals to complete your research.  Del Duke, Director of Magale Library, has uploaded many videos on locating academic resources, searching various databases, and much more. Please take a note of the “HELP” and “Ask a Librarian” section on the top right side.
• Writing Center
  • The writing center accepts online submissions. If you submit between Sunday at noon and Thursday before noon; they will be able to give feedback within 24 hours and sometimes the same day. Submissions received Thursday afternoon and later will be returned the following Monday.
  • Must have instructor’s name, course name, and SAU ID number.