Southern Arkansas University

Checking Your Balance and Making a Payment

• If you are not already in new MySAU, access MySAU by clicking MySAU on the homepage or going to the direct link (https://my.saumag.edu).
• Log in to new MySAU and select Student (in the top blue toolbar).
• If charges have been billed, balance due should appear in My Financial Account.
• Select Make Payment.
• Select Spring 2026 and continue to payment checkout.
• A 3% credit card convenience fee may be applied. Debit card, checks, and cash will not be charged the convenience fee.

Setting Up a Payment Plan

• If you are not already in new MySAU, access MySAU by clicking MySAU on the homepage or going to the direct link (https://my.saumag.edu).
• Log in to new MySAU and select Student (in the top blue toolbar).
• Select Payment Plans in either the My Financial Account section, or the drop down menu for Billing, then select Nelnet Enterprises.

How to Check or Accept Your Financial Aid

Please make sure your 2025-2026 FAFSA and all required financial aid documents are completed. Required documents will be reflected in your portal. If you do not plan to accept your loan offer, you are not required to complete the loan entrance counseling or loan master promissory note. You may email financialaid@saumag.edu if you have questions.

1. Navigate to my.saumag.edu.
2. Click Login in the top right corner.
3. Log in with your SAU username and password.
4. Complete Duo authentication.
5. If on a phone, open the menu (three lines).
6. Click Financial Aid (on a computer, this appears on the blue toolbar at the top of the page).
7. Click FA Jenzabar Financial Aid.
8. Scroll past Cost of Attendance, Total Offer, and Total Accepted Aid.
   • Orange tab = aid not yet accepted
   • Green tab = aid accepted
9. If the tab is orange, click Federal Direct Subsidized Loan – Federal Loan.
10. Choose Accept, Decline, or Request Reduction, then click Confirm.
11. The tab should now turn green if you accepted or reduced your loan offer.

Deregistration/Reinstatement Policy

1. Students will be deregistered for non-payment after the 4:00 pm (CST) payment deadline on January 22, 2026. Students may have their schedule reinstated through January 28, 2026 at 4:00 pm.
2. To be reinstated students must start the process with Financial Aid. Students will make financial
   arrangements with the business office/student accounts to be reinstated. A $100.00 fee will be assessed.
3. Once financial arrangements have been made with the business office/student accounts, the schedule will be reinstated.
4. A notice of reinstatement will be sent to the student, advisor, and faculty members via email.

MySAU Log-In Information

• Select Reset Password under the Quick Links menu on the left side of the portal.
• Complete the steps to setup your new password.
• After the password has been reset, your username and email will be viewable on the confirmation screen.
• If at any time you need to simply view your login information, visit the View My Login Information under the Quick Links menu.

Checking if Your Schedule is Saved

1. Navigate to my.saumag.edu/.
2. Click Login.
3. Click Student.
4. Click Academics.
5. Locate the information block titled Student Academic Information.
6. If you have a hold that says Unsaved Schedule-Spring you will need to make payment arrangements to save your schedule.
   (See above)