The Helpdesk serves as a single point of contact for all information technology services and is staffed during regular University office hours. Southern Arkansas University students, faculty and staff can contact the Helpdesk regarding such computer issues as e-mail, hardware, software, networking, University Computer Accounts, computing labs, and other services.
Students, faculty, and staff can submit and track desktop support requests, user training requests, and questions online using their network username and password. If you are unsure of your network username and/or password please, you can find it here. When submitting a desktop support request, please include a complete description of your problem — what occurs, when it occurs, any error message you are getting, and the browser you are using, if applicable.
Other Contact Information
Phone: (870) 235-4083
Email: helpdesk@saumag.edu
Location: Dolph Camp, Room 108
Regular Semester Hours: 8am-12pm and 1pm-5pm, M-F
Summer Hours: 7am-12pm and 12:30pm-5:30pm, M-Th
