{"id":5413,"date":"2020-03-25T15:50:48","date_gmt":"2020-03-25T20:50:48","guid":{"rendered":"https:\/\/web.saumag.edu\/online\/faculty\/"},"modified":"2025-08-29T17:39:00","modified_gmt":"2025-08-29T22:39:00","slug":"faculty","status":"publish","type":"page","link":"https:\/\/web.saumag.edu\/online\/faculty\/","title":{"rendered":"Faculty &amp; Staff Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5413\" class=\"elementor elementor-5413\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ea3f355 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ea3f355\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15bfc277\" data-id=\"15bfc277\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-75187993 elementor-widget elementor-widget-text-editor\" data-id=\"75187993\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SAU\u2019s Online Learning Office is happy to provide<a href=\"https:\/\/saumag.zendesk.com\/hc\/en-us\"> 24\/7 Support<\/a> for all Faculty and Staff by phone, chat, or email. During regular campus business hours, you may also request support directly from SAU\u2019s Online Learning Team using our Contact Form or by calling 1-870-235-4159.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd22fc8 elementor-widget elementor-widget-text-editor\" data-id=\"fd22fc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>TechTip<\/strong>: Basic troubleshooting steps for most digital content typically include clearing browsing data, adjusting pop-up settings, or trying a different web browser.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3b705e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3b705e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea8c1a8\" data-id=\"ea8c1a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35de45d elementor-widget elementor-widget-accordion\" data-id=\"35de45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5641\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5641\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Blackboard Ultra Learning Management System (LMS)<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5641\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5641\"><p>Blackboard is the learning management system (LMS) used to support all courses at Southern Arkansas University (SAU). Course shells are created in Blackboard for all in-person, online, and hybrid courses.<\/p><ul><li><a href=\"https:\/\/saumag.zendesk.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">Blackboard 24\/7 Support<\/a><\/li><li><a href=\"https:\/\/help.blackboard.com\/Learn\/Instructor\/Ultra\" target=\"_blank\" rel=\"noopener\">Blackboard Instructor&#8217;s Guide<\/a><\/li><li><a href=\"https:\/\/saumag.video.yuja.com\/V\/PlayList?node=58134483&amp;a=1055370087\" target=\"_blank\" rel=\"noopener\">SAU&#8217;s Blackboard How-To Videos<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5642\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5642\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Integrated Publisher Content<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5642\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5642\"><p>The most important thing about publishers&#8217; digital materials is that they typically have their own technical support teams, which is important because SAU&#8217;s support teams do not have access to troubleshoot. You can find links to many of the commons publishers below. If you&#8217;re using publisher content not listed below, please email onlinelearning@saumag.edu to request support information to be included here.<\/p><ul><li><strong>Cengage<\/strong>:<ul><li><a class=\"wants-props-update\" href=\"https:\/\/help.cengage.com\/infuse\/student\/infuse-introduction.html\" target=\"_blank\" rel=\"noopener\">Cengage Infuse Support<\/a><\/li><li><a class=\"wants-props-update\" href=\"https:\/\/ultra.content.blackboardcdn.com\/ultra\/Cengage%20MindTap%20Student%20Help%20and%20Getting%20Started\" target=\"_blank\" rel=\"noopener\">Cengage MindTap Support and How-To<\/a><\/li><li><a class=\"wants-props-update\" href=\"https:\/\/help.cengage.com\/mindtap\/mt-instructor\/common\/accessibility.html\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and\u00a0<a class=\"wants-props-update\" href=\"https:\/\/www.cengagegroup.com\/privacy\/notice\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>CogBooks<\/strong>:<ul><li><a href=\"support@cogbooks.com\">support@cogbooks.com<\/a><\/li><li><a class=\"wants-props-update\" href=\"https:\/\/www.cogbooks.com\/wp-content\/uploads\/2020\/07\/Accessibility_Statement.pdf\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a class=\"wants-props-update\" href=\"https:\/\/www.cogbooks.com\/wp-content\/uploads\/2020\/07\/Privacy_Policy.pdf\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>Hawkes Learning<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"http:\/\/support.hawkeslearning.com\/supportcenter\/index.php?\/article\/AA-00597\" target=\"_blank\" rel=\"noopener\">Getting Started<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"http:\/\/support.hawkeslearning.com\/supportcenter\/index.php?\/article\/AA-00598\" target=\"_blank\" rel=\"noopener\">Troubleshooting Guide<\/a> and <a class=\"wants-props-update\" href=\"http:\/\/support.hawkeslearning.com\/supportcenter\/index.php?\/article\/AA-00599\" target=\"_blank\" rel=\"noopener\">Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.hawkeslearning.com\/Accessibility\/index.html\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a class=\"wants-props-update\" href=\"https:\/\/www.hawkeslearning.com\/privacy.html\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>McGraw Hill<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.mheducation.com\/highered\/support\/student\/connect.html#setup\" target=\"_blank\" rel=\"noopener\">Student Guide<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/mhedu.force.com\/CXG\/s\/ContactUs\" target=\"_blank\" rel=\"noopener\">Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.mheducation.com\/about\/accessibility.html\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a>\u00a0and <a class=\"wants-props-update\" href=\"https:\/\/www.mheducation.com\/privacy.html\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>McMillan<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/macmillan.force.com\/macmillanlearning\/s\/chat-with-us\" target=\"_blank\" rel=\"noopener\">Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/macmillan.force.com\/macmillanlearning\/s\/\" target=\"_blank\" rel=\"noopener\">Guides<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/macmillan.force.com\/macmillanlearning\/s\/accessibility\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a class=\"wants-props-update\" href=\"https:\/\/store.macmillanlearning.com\/us\/privacy-notice\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>Norton\/W.W.Norton<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/wwnorton.knowledgeowl.com\/help\/inquizitive\" target=\"_blank\" rel=\"noopener\">InQuizitive Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/wwnorton.com\/tech-support\" target=\"_blank\" rel=\"noopener\">Support Guides<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.wwnorton.com\/request\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/wwnorton.com\/accessibility\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a>\u00a0and <a class=\"wants-props-update\" href=\"https:\/\/wwnorton.com\/privacy-policy\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>Pearson<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.pearson.com\/getsupport\/s\/contactsupport\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a>,<\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.pearson.com\/us\/accessibility.html\" target=\"_blank\" rel=\"noopener\">General Accessibility<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/mlm.pearson.com\/northamerica\/mymathlab\/accessibility\/\" target=\"_blank\" rel=\"noopener\">MyLab Accessibility<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.pearsonhighered.com\/revel\/students\/support\/index.html\" target=\"_blank\" rel=\"noopener\">REVEL Support Guides and <\/a><a class=\"wants-props-update\" href=\"https:\/\/www.pearsonhighered.com\/revel\/accessibility\/\" target=\"_blank\" rel=\"noopener\">REVEL Accessibility<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.pearson.com\/getsupport\/s\/privacy\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>VitalSource<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.vitalsource.com\/hc\/en-us\" target=\"_blank\" rel=\"noopener\">Technical Guides<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.vitalsource.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/support.vitalsource.com\/hc\/en-us\/categories\/200184597\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a>\u00a0and <a class=\"wants-props-update\" href=\"https:\/\/support.vitalsource.com\/hc\/en-us\/articles\/201646123-VitalSource-Technologies-LLC-Privacy-Policy\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><li><strong>Wiley<\/strong><ul><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/wpsupport.wiley.com\/s\/\" target=\"_blank\" rel=\"noopener\">Technical Guides<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/wpsupport.wiley.com\/s\/contactsupport?tabset-806ba=2\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li class=\"ql-indent-1\"><a class=\"wants-props-update\" href=\"https:\/\/www.wiley.com\/en-us\/accessibility\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a>\u00a0and <a class=\"wants-props-update\" href=\"https:\/\/www.wiley.com\/en-us\/privacy\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5643\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5643\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Third-Party Integrated Tools<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5643\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5643\"><p><span style=\"font-weight: 400;\">Most Third-Party tools at SAU have their own support teams. Use the information below to determine the best troubleshooting solution for the listed tools. <\/span><\/p><h3><strong>Harmonize<\/strong><\/h3><ul><li><a href=\"https:\/\/help.harmonizelearning.com\/hc\/en-us\/categories\/15419088984205-Instructors\" target=\"_blank\" rel=\"noopener\">Instructor&#8217;s Guide<\/a>\u00a0and <a href=\"https:\/\/help.harmonizelearning.com\/hc\/en-us\/sections\/14709912679181-Teaching-Tips\" target=\"_blank\" rel=\"noopener\">Teaching Tips<\/a><\/li><li><a href=\"https:\/\/help.harmonizelearning.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li><a href=\"https:\/\/harmonizelearning.com\/about\/voluntary-product-accessibility-template\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/harmonizelearning.com\/about\/security-and-data-protection\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><h3>Qwickly Attendance<\/h3><p><span data-preserver-spaces=\"true\">All face-to-face, hybrid, and online courses in Blackboard have access to Qwickly, a digital attendance tracking and grading tool. Faculty can create seating charts or generate QR codes for students to scan to &#8220;check in&#8221; for attendance.\u00a0<\/span><\/p><ul><li><a href=\"https:\/\/docs.google.com\/document\/d\/1Y_NIW9lNkRRd3n7KL5kiISp0ILjidaIKZ4KGlh2SppE\/preview?tab=t.0#heading=h.era4wdpg9ps1\" target=\"_blank\" rel=\"noopener\">Instructor&#8217;s Guide<\/a><\/li><li><a href=\"https:\/\/www.qwickly.tools\/support\/\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li><a href=\"https:\/\/goqwickly.com\/accessibility\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/goqwickly.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><li><a class=\"editor-rtfLink\" href=\"https:\/\/saumag.video.yuja.com\/V\/Video?v=12865301&amp;node=55839425&amp;a=170643104\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">How to Set up Qwickly Attendance\u00a0<\/span><\/a><\/li><li><a class=\"editor-rtfLink\" href=\"https:\/\/saumag.video.yuja.com\/V\/Video?v=12865302&amp;node=55839428&amp;a=189235174\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">How to Take Attendance with Qwickly\u00a0<\/span><\/a><\/li><li><a class=\"editor-rtfLink\" href=\"https:\/\/saumag.video.yuja.com\/V\/Video?v=13088095&amp;node=56772310&amp;a=11984900\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Attendance Records and Reporting in Qwickly<\/span><\/a><\/li><\/ul><h3><strong>Respondus Lockdown Browser &amp; Monitor<\/strong><\/h3><p>When contacting <a href=\"https:\/\/support.respondus.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Respondus&#8217; Technical Support<\/a>, you will need the SAU information provided below and information specific to your computer or device.\u00a0<\/p><ul><li>Institution Name: Southern Arkansas University.<\/li><li>Learning Management System: Blackboard Learn Ultra<\/li><li>LMS Web URL:\u00a0<a class=\"wants-props-update\" href=\"https:\/\/blackboard.saumag.edu\/\" target=\"_blank\" rel=\"noopener\">https:\/\/blackboard.saumag.edu\/<\/a><\/li><li><a href=\"https:\/\/web.respondus.com\/accessibility-lockdown\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/web.respondus.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><h3><strong>TurnItIn<\/strong><\/h3><ul><li><a href=\"https:\/\/guides.turnitin.com\/hc\/en-us\/sections\/23971925819277--Assignment-management\" target=\"_blank\" rel=\"noopener\">Blackboard Assignments w\/TurnItIn<\/a><\/li><li><a href=\"https:\/\/guides.turnitin.com\/hc\/en-us\/sections\/22948718550413-Assignment-management\" target=\"_blank\" rel=\"noopener\">TurnItIn LTI Assignment (More Detailed Feedback for Instructors)<\/a><\/li><li><a href=\"https:\/\/helpcenter.turnitin.com\/hc\/en-us\/categories\/27644895105037-Instructors\" target=\"_blank\" rel=\"noopener\">FAQ&#8217;s<\/a> and <a href=\"https:\/\/helpcenter.turnitin.com\/hc\/en-us\/requests\/new\" target=\"_blank\" rel=\"noopener\">Technical Support<\/a><\/li><li><a href=\"https:\/\/www.turnitin.com\/accessibility\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/guides.turnitin.com\/hc\/en-us\/articles\/27377195682317-Turnitin-Services-Privacy-Policy\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><h3><strong>VoiceThread<\/strong><\/h3><ul><li><a href=\"https:\/\/voicethread.com\/howto-categories\/instructors\/\" target=\"_blank\" rel=\"noopener\">Instructor&#8217;s Guides<\/a><\/li><li>Technical Support: When contacting VoiceThread&#8217;s Support (<a href=\"mailto:support@voicethread.com\" target=\"_blank\" rel=\"noopener\">support@voicethread.com<\/a>), you will need your SAU Email address, the name of your web browser, screenshots or recordings of the issue (if possible), and a summary of the issue.\u00a0<\/li><li><a href=\"https:\/\/voicethread.com\/howto-categories\/accessibility-web-application\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/voicethread.com\/howto-categories\/privacy-and-security\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><h3><strong>YuJa<\/strong><\/h3><ul><li><a href=\"https:\/\/support.yuja.com\/hc\/en-us\/categories\/1500000271442-Enterprise-Video-Platform\" target=\"_blank\" rel=\"noopener\">Instructor Guides<\/a><\/li><li><a href=\"https:\/\/saumag.video.yuja.com\/V\/PlayList?node=58134468&amp;a=1039933262\" target=\"_blank\" rel=\"noopener\">SAU YuJa How-To Videos<\/a><\/li><li><a href=\"https:\/\/www.yuja.com\/support\/\" target=\"_blank\" rel=\"noopener\">24\/7 Technical Support Online<\/a> or by Phone: 1-888-257-2278<\/li><li><a href=\"https:\/\/www.yuja.com\/trust-center\/accessibility\/\" target=\"_blank\" rel=\"noopener\">Accessibility<\/a> and <a href=\"https:\/\/www.yuja.com\/documentation\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5644\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5644\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Microsoft Teams &amp; Zoom<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5644\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5644\"><p>All SAU faculty and students have access to a\u00a0<strong>full license of Microsoft Teams<\/strong>, which can be used for:<\/p><ul><li>Live class meetings<\/li><li>Virtual office hours<\/li><li>Lecture capture and sharing<\/li><\/ul><p>Microsoft Teams is fully integrated with your SAU account and offers a reliable, flexible platform for online communication and collaboration. This video demonstrates how to <a href=\"https:\/\/saumag.video.yuja.com\/V\/Video?v=13615822&amp;node=58755688&amp;a=139685793\" target=\"_blank\" rel=\"noopener\">record in Microsoft Teams for importing into YuJa<\/a>, which allows faculty to post the recording or create video assignments. Zoom cloud recordings should automatically import into the My Media area of your YuJa account.<\/p><p>SAU has a <strong>limited number of Zoom licenses<\/strong>\u00a0available. If you prefer to use Zoom for your course, please contact\u00a0<strong><a class=\"fui-Link ___w5et180 f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv f1mo0ibp fjoy568 ff5ikls f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a\" href=\"mailto:onlinelearning@saumag.edu\" target=\"_blank\" rel=\"noopener noreferrer\" data-tabster=\"{&quot;restorer&quot;:{&quot;type&quot;:1}}\">onlinelearning@saumag.edu<\/a><\/strong>\u00a0to check availability.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SAU\u2019s Online Learning Office is happy to provide 24\/7 Support for all Faculty and Staff by phone, chat, or email. During regular campus business hours, you may also request support directly from SAU\u2019s Online Learning Team using our Contact Form or by calling 1-870-235-4159. TechTip: Basic troubleshooting steps for most digital content typically include clearing&#8230; <a class=\"more-link\" href=\"https:\/\/web.saumag.edu\/online\/faculty\/\"> Read More<\/a><\/p>\n","protected":false},"author":1088,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":{"0":"post-5413","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/pages\/5413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/users\/1088"}],"replies":[{"embeddable":true,"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/comments?post=5413"}],"version-history":[{"count":3,"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/pages\/5413\/revisions"}],"predecessor-version":[{"id":6501,"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/pages\/5413\/revisions\/6501"}],"wp:attachment":[{"href":"https:\/\/web.saumag.edu\/online\/wp-json\/wp\/v2\/media?parent=5413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}